AI changes the rules of the game

The adesso book on AI in practice - rethinking business models, customer relationships and products

The Book

Over 40 experts summarise the current state of AI use in companies: from strategic orientation to structuring projects, from finding AI use cases to addressing customers.

On more than 380 pages, the authors describe - in a practical and generally understandable way - how AI works in companies. The focus is on the banking, energy, health, retail, manufacturing, public administration and insurance sectors. The content is supplemented by cross-sectional topics such as customer communication, AI in mobile applications, chatbots, customer experience management and new work.

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Table of contents
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Reading sample
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List of authors
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The History

At the adesso digital day 2019, an employee of Hanser Verlag approached us. He found the content presented and our perspectives on AI exciting and was looking for a contribution for the summer programme 2020.

Together with our AI experts, we provided a description of AI processes, projects and potentials that was as practical as possible.

After 6 months of organisation, coordination and writing, the result was "AI changes the rules of the game - rethinking business models, customer relationships and products".

To the publisher's page

I hope that by the end of reading this, you will have a better understanding of the role AI can play in your environment. An understanding of how data can become business. And that you enjoy reading it as much as we enjoyed writing it.

Prof. Dr. Volker Gruhn, Founder and Chairman of the Supervisory Board, adesso SE


Do you have any questions about AI?

Are you wondering what possibilities AI can open up in your company? Would you like to learn more about its applications and the technology? We cannot give you a pack full of stock responses, but we can share with you our specialist knowledge, our curiosity about your company and our passion for technology.

We would be delighted to talk to you.


AI Process Model

The AI Process Model: Building AI-based Systems

Developing data-driven AI applications requires a different project structure and expertise than traditional IT solutions. Our "Building AI-based System" fulfill these differences. Coming soon ...

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